We comply with the NZ Privacy Act 2020. We collect important information through our health form in order to pre screen you for any risk and to better advise and direct you towards appropriate classes. This information is stored by our booking system provider Acuity who have their own secure privacy protocol. Where necessary we will share information about your health status and ability with our instructors so they can mitigate harm to you and/or provide you with adequate training under their programs. 

Updated at January 26th, 2026

Love & Core (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how

your personal information is collected, used, and disclosed by Love & Core.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”)

alongside our application, Love & Core. By accessing or using our Service, you signify that you have read,

understood, and agree to our collection, storage, use, and disclosure of your personal information as

described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are

referenced, are strictly defined as:

● Cookie: small amount of data generated by a website and saved by your web browser. It is used to

identify your browser, provide analytics, remember information about you such as your language

preference or login information.

● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Love & Core, that is

responsible for your information under this Privacy Policy.

● Country: where Love & Core or the owners/founders of Love & Core are based, in this case is New

Zealand

● Customer: refers to the company, organization or person that signs up to use the Love & Core Service

to manage the relationships with your consumers or service users.

● Device: any internet connected device such as a phone, tablet, computer or any other device that can

be used to visit Love & Core and use the services.

● IP address: Every device connected to the Internet is assigned a number known as an Internet protocol

(IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be

used to identify the location from which a device is connecting to the Internet.

● Personnel: refers to those individuals who are employed by Love & Core or are under contract to

perform a service on behalf of one of the parties.

● Personal Data: any information that directly, indirectly, or in connection with other information —

including a personal identification number — allows for the identification or identifiability of a natural

person.

● Service: refers to the service provided by Love & Core as described in the relative terms (if available)

and on this platform.

● Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and

others who provide our content or whose products or services we think may interest you.

● Website: Love & Core’s site, which can be accessed via this URL: hello@loveandcore.com

● You: a person or entity that is registered with Love & Core to use the Services.

This Privacy Policy was created with Termify.

What Information Do We Collect?

page 1/8We collect information from you when you visit our website, register on our site, place an order, subscribe to

our newsletter, respond to a survey or fill out a form.

● Name / Username

● Phone Numbers

● Email Addresses

● Mailing Addresses

● Job Titles

● Age

When does Love & Core use end user information from third parties?

Love & Core will collect End User Data necessary to provide the Love & Core services to our customers. End

users may voluntarily provide us with information they have made available on social media websites. If you

provide us with any such information, we may collect publicly available information from the social media

websites you have indicated. You can control how much of your information social media websites make

public by visiting these websites and changing your privacy settings.

When does Love & Core use customer information from third parties?

We receive some information from the third parties when you contact us. For example, when you submit your

email address to us to show interest in becoming a Love & Core customer, we receive information from a

third party that provides automated fraud detection services to Love & Core. We also occasionally collect

information that is made publicly available on social media websites. You can control how much of your

information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third parties such as

advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or

whose products or services we think may interest you. We may also share it with our current and future

affiliated companies and business partners, and if we are involved in a merger, asset sale or other business

reorganization, we may also share or transfer your personal and non-personal information to our

successors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such as

hosting and maintaining our servers and the website, database storage and management, e-mail

management, storage marketing, credit card processing, customer service and fulfilling orders for products

and services you may purchase through the website. We will likely share your personal information, and

possibly some non-personal information, with these third parties to enable them to perform these services for

us and for you.

page 2/8We may share portions of our log file data, including IP addresses, for analytics purposes with third parties

such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may

be used to estimate general location and other technographics such as connection speed, whether you have

visited the website in a shared location, and type of the device used to visit the website. They may aggregate

information about our advertising and what you see on the website and then provide auditing, research and

reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement

officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond

to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the

safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to

otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

Love & Core will collect personal information that you submit to us. We may also receive personal

information about you from third parties as described above.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

● To personalize your experience (your information helps us to better respond to your individual needs)

● To improve our website (we continually strive to improve our website offerings based on the information

and feedback we receive from you)

● To improve customer service (your information helps us to more effectively respond to your customer

service requests and support needs)

● To process transactions

● To administer a contest, promotion, survey or other site feature

● To send periodic emails

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your

participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option

that is included in the respective email. We only send emails to people who have authorized us to contact

them, either directly, or through a third party. We do not send unsolicited commercial emails, because we

hate spam as much as you do. By submitting your email address, you also agree to allow us to use your

email address for customer audience targeting on sites like Facebook, where we display custom advertising

to specific people who have opted-in to receive communications from us. Email addresses submitted only

through the order processing page will be used for the sole purpose of sending you information and updates

pertaining to your order. If, however, you have provided the same email to us through another method, we

may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe

from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

page 3/8How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Love & Core to you and fulfill the purposes

described in this policy. This is also the case for anyone that we share your information with and who carries

out services on our behalf. When we no longer need to use your information and there is no need for us to

keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or

depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you

place an order or enter, submit, or access your personal information. We offer the use of a secure server. All

supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then

encrypted into our Payment gateway providers database only to be accessible by those authorized with

special access rights to such systems, and are required to keep the information confidential. After a

transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on

file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Love &

Core or guarantee that your information on the Service may not be accessed, disclosed, altered, or

destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

Love & Core is incorporated in New Zealand. Information collected via our website, through direct

interactions with you, or from use of our help services may be transferred from time to time to our offices or

personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the

world, including countries that may not have laws of general applicability regulating the use and transfer of

such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent

to the trans-border transfer and hosting of such information.

Is the information collected through the Love & Core Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial

procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your

information. However, neither people nor security systems are foolproof, including encryption systems. In

addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we

use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If

applicable law imposes any non-disclaimable duty to protect your personal information, you agree that

intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information Love & Core collects depend on

page 4/8your relationship with Love & Core. Personnel may update or correct their information as detailed in our

internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable

information as follows. You can contact us in order to (1) update or correct your personally identifiable

information, (2) change your preferences with respect to communications and other information you receive

from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to

the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will

have no effect on other information that we maintain, or information that we have provided to third parties in

accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your

privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your

identity before granting you profile access or making corrections. You are responsible for maintaining the

secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the

information you have provided to us from our system. The need to back up our systems to protect

information from inadvertent loss means that a copy of your information may exist in a non-erasable form

that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal

information stored in databases we actively use, and other readily searchable media will be updated,

corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically

practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do

so by contacting the organization of which you are a customer.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of

all or substantially all of the assets of Love & Core or any of its Corporate Affiliates (as defined herein), or

that portion of Love & Core or any of its Corporate Affiliates to which the Service relates, or in the event that

we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization

or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For

purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly

controls, is controlled by or is under common control with Love & Core, whether by ownership or otherwise.

Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate

Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of New Zealand without regard to its conflict of laws provision.

You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising

between the parties under or in connection with this Privacy Policy except for those individuals who may

have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of New Zealand, excluding its conflicts of law rules, shall govern this Agreement and your use of

the website. Your use of the website may also be subject to other local, state, national, or international laws.

page 5/8By using Love & Core or contacting us directly, you signify your acceptance of this Privacy Policy. If you do

not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use

of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do

not significantly affect the use or disclosure of your personal information will mean that you accept those

changes.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you

visit our site and how it's being used. By using our Love & Core, registering an account, or making a

purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not

operated or controlled by Love & Core. We are not responsible for the content, accuracy or opinions

expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or

completeness by us. Please remember that when you use a link to go from the Services to another website,

our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those

that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may

use their own cookies or other methods to collect information about you.

Advertising

This website may contain third party advertisements and links to third party sites. Love & Core does not

make any representation as to the accuracy or suitability of any of the information contained in those

advertisements or sites and does not accept any responsibility or liability for the conduct or content of those

advertisements and sites and the offerings made by the third parties.

Advertising keeps Love & Core and many of the websites and services you use free of charge. We work hard

to make sure that ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are not

endorsements or recommendations by Love & Core of the third party sites, goods or services. Love & Core

takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the

products or services offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online

services to make online advertisements more relevant and effective to you. This is known as interest-based

advertising. They also perform functions like preventing the same ad from continuously reappearing and

ensuring that ads are properly displayed for advertisers. Without cookies, it’s really hard for an advertiser to

reach its audience, or to know how many ads were shown and how many clicks they received.

Cookies

page 6/8Love & Core uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small

piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance

the performance and functionality of our website but are non-essential to their use. However, without these

cookies, certain functionality like videos may become unavailable or you would be required to enter your

login details every time you visit the website as we would not be able to remember that you had logged in

previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies,

you may not be able to access functionality on our website correctly or at all. We never place Personally

Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this

action may block our essential cookies and prevent our website from functioning properly, and you may not

be able to fully utilize all of its features and services. You should also be aware that you may also lose some

saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different

browsers make different controls available to you. Disabling a cookie or category of cookie does not delete

the cookie from your browser, you will need to do this yourself from within your browser, you should visit your

browser's help menu for more information.

Remarketing Services

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the

practice of serving ads across the internet to people who have already visited your website. It allows your

company to seem like they're “following” people around the internet by serving ads on the websites and

platforms they use most.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this

confidential information will be stored in the most secure manner possible.

Kids' Privacy

We collect information from kids under the age of 13 just to better our services. If You are a parent or

guardian and You are aware that Your child has provided Us with Personal Data without your permission,

please contact Us. If We become aware that We have collected Personal Data from anyone under the age of

13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that

they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for

page 7/8example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to

review them before they go into effect. Then, if you continue to use the Service, you will be bound by the

updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete

your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and

other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that Love & Core shall not be responsible for any Third-Party Services,

including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality

or any other aspect thereof. Love & Core does not assume and shall not have any liability or responsibility to

you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use

them entirely at your own risk and subject to such third parties' terms and conditions.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by

understanding the actions people take on your website/app. You can use the pixel to: Make sure your ads

are shown to the right people. Facebook pixel may collect information from your device when you use the

service. Facebook pixel collects information that is held in accordance with its Privacy Policy

Tracking Technologies

Cookies

We use Cookies to enhance the performance and functionality of our platform but are non-essential to

their use. However, without these cookies, certain functionality like videos may become unavailable or

you would be required to enter your login details every time you visit the platform as we would not be

able to remember that you had logged in previously.

Contact Us

Don't hesitate to contact us if you have any questions.

● Via Email: hello@loveandcore.com

● Via Phone number: 0272274003

● Via this Link: https://www.loveandcore.com/contact

● Via Address: 399a Lake Ferry Road, Martinborough, 5711

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